Broadliner TD SYNNEX is expanding its offering for managed service providers and system houses in Germany with the software solution from Frankfurt-based equipme GmbH. The B2B SaaS platform makes it easier to digitally sell and manage managed services.
The solution for MSPs developed by equipme enables them to offer their customers an excellent service experience and to automate their own sales processes for managed services and as-a-services.
The benefits of XaaS solutions are transparent across all industries - but many companies lack end-to-end digitalised integration of XaaS solutions into their ERP systems. The transition of business models to recurring revenue and high-margin service offerings is made much easier with equipme. The solution offers companies the possibility to manage their own XaaS service portfolio (for software, hardware or services) throughout the entire lifecycle: From service design, quoting and resource purchasing, through production and support, to automated billing and recycling of services. The solution seamlessly connects IT service providers with the IT department and end users of their customers and maps the entire business relationship in a one-stop shop.
For the customer, equipme already simplifies the IT procurement process during employee onboarding. Customers can conveniently help themselves to the service bundles offered without having to go through time-consuming coordination and quotation processes with the service provider. Equipme manages the entire demand, approval and ordering process and automates the inventory as well as the management of subscriptions and costs in a customer portal with end-user integration.
Stefan Bichler, Senior Director of the Business Unit Security & Software Solutions of TD SYNNEX Deutschland, comments: "I am very pleased that we can now offer our partners the solutions of equipme GmbH. The subscription platform for rental businesses, which is unique in its function and can be used immediately, stands out for me due to the very intuitive user interface for companies and the easy-to-use back-end for sales partners. This solution makes XaaS services much easier to sell and customers retain absolute control over booked services, asset whereabouts, terms and costs."
TD SYNNEX channel partners will benefit from the e-commerce and service lifecycle management solution combined in one platform, which they can offer to their customers as a white-labelled B2B ordering portal. This platform, which is specially designed for XaaS offerings, thus represents the future central management platform for companies as well as their employees, management, HR and IT departments as well as their purchasing and controlling.
Paul Martin, CEO of equipme GmbH, added about the conclusion of the contract: "with TD SYNNEX we are gaining a strong distribution partner, which with its wide range of resellers represents a perfect connection for equipme. The cooperation with TD SYNNEX is an important step to expand our market position as a leading platform provider for all types of "as-a-service" business models and to jointly make a valuable contribution in the business model transformation of many system houses and MSPs."