Join us for an insightful workshop on the refurbished tech market, where we’ll provide an in-depth update on the latest trends and developments in the EMEA region. Get an overview of the current market status, key challenges, and expectations for the future of refurbished technology in this dynamic industry.

Developing a range of refurbished smartphones and high-tech products is no longer optional for European retailers. In addition to offering second-life products, retailers also have an obligation to offer a coherent and profitable service. One of the key levers is a buy-back strategy that meets the 3 main current needs of European customers: preserved purchasing power, a positive shopping experience and an eco-responsible approach.

In recent years, the used and refurbished smartphone market has been the fastest-growing telecom segment. However, Europe’s secondary mobile market faces significant challenges in 2025. Key issues include the new EU USB-C directive, slow adoption of eSIM technology, and stricter eco-design and energy labeling requirements. These changes are likely to impact pricing and availability across the sector. On a positive note, local trade-in programs are expected to benefit, as businesses adapt to meet regulatory demands and consumer preferences for sustainable options. The evolving landscape presents opportunities for innovation and growth within Europe’s circular economy.

Closing the Loop will introduce One for One, a service that offers a way to tackle a growing customer need for sustainable IT consumption. Providing a way to strengthen commercial offerings, connecting additional value to device sales and trade-ins, while addressing the topic of electronic waste. For distributors, resellers and retailers the service enables competitive advantage, increases revenue and margin, while offering storytelling with a clear and measurable impact. We connect every new device sold to the collection and recycling of an end-of-life (EOL) scrap device. Join Ryan to explore real-world applications with clients like Dustin and Vodafone, and learn how integrating One for One can help you drive new business opportunities.

This session explores the evolution of Orange’s refurbished and circular Re program. We will shortly announce a representative from Orange who will discuss a range of topics including how the brand handled a European recycling programme roll out, and the launch of a digital store for refurbished phones.

This session explores corporate development strategies, valuation multiples, value enhancers & deal analysis.